Windows Help
1. Click to download the software.
2. When the next window pops up click run.
3. Give the technician the ID Code and the Password.
Mac Help
1. Click to download the software.
2. When the next window pops up click open.
3. When it prompts you for your password enter the password you use for your login.
4. Give the technician the ID Code and the Password.
Linux Help
1. Select distribution and click the link to download.
Red Hat, Fedora, Suse, Mandriva (32/64 bit)
Debian, Ubuntu (32 bit) / Debian, Ubuntu (64 bit)
2. Make the application executable
and then double click on the icon.
Click Ok or install when prompted
3. Run the application ( Located in Applications > Internet )
and give the technician the ID Code
and the Password.
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