What We Offer
Dataworks Consulting Inc. provides full-service network, server, and PC support for small and medium-sized companies (1-200 PCs). We also offer custom application development in Visual Basic.NET, Access, and SQL for such common business needs as invoicing, payroll, reimbursements, inventory control, etc.
You Get Personalized Support
We understand how frustrating and expensive it is to have technical problems and then receive less than stellar service from "fix-it shops." That's why we provide only first-class, personalized support to our clients.
You Are Treated Like a Partner, Not a Problem
When you work with us, you don't get the typical anonymous worker who fixes a single problem and leaves; instead, you get a professional, dedicated Dataworks consultant. Your Dataworks consultant works hard to understand your business needs and then applies the right technology in a highly customized way to make all your IT operations more efficient and as problem-free as possible.
Your Productivity Is Protected by Our Proactive Work
Think of Dataworks as an off-site member of your team who proactively provides advice, solutions, and good old-fashioned elbow grease to keep your network running smoothly and your employees productive.
Our Certifications
We believe that excellent IT service comes from a combination of experience and certification. In terms of certification, your Dataworks Consultant will have the appropriate Microsoft certifications, such as the MCSE (Microsoft Certified Systems Engineer) and MCP (Microsoft Certified Professional).
Dataworks Consulting is also a Microsoft Registered Partner. This gives us access to the most senior technical support engineers at Microsoft—24 hours a day, 7 days a week, and 365 days a year. So, in the unlikely event that we can't address your problem, we have other experts we can call.
But note that certification alone is not enough to guarantee that your IT consultant knows what he or she is doing. We have made sure that we hire only the best. Your consultant will not only have the right certifications, but also have years of industry experience and possess an excellent customer-service focus.
Fees
We work on a time and materials basis. After we meet with you to discuss your company's IT needs, we will provide you with an estimate and a scope of work so you can budget accordingly.
Response Time
We know that time lost to crashed or malfunctioning servers or PCs (not to mention printers) is both frustrating and costly. Your employees are less productive and stressed out when their computing environment is unstable. We know that you need your IT support provider to respond quickly and efficiently in order to reduce your company's downtime.
Our baseline computer and network support includes an excellent response time. We guarantee a quick response to any issue you are experiencing, but for a premium service fee, we can also guarantee the response time itself. Contact us for more information about our priority support contracts, which include a guaranteed 4-hour response—24 hours a day, 7 days a week
Let Us Know How We Can Help
Please contact us for more information. We'd love to hear from you and get a chance to add you to our long list of very satisfied clients.
E-mail: sales@dataworksconsulting.com
Phone: (425) 687-6185 |